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INFORMATION [+] TECHNOLOGIE
“Let’s face it. Your current IT Service Provider
profits when your systems are down – even though you
are paying them to maintain your network. We operate on a different
set of values. Our clients enjoy a fixed monthly fee that never
fluctuates regardless of how many trouble tickets or problems
you have. We can only profit when your customers don’t
face IT disasters. Thus, out of necessity, we must go the extra
mile to proactively manage, secure and improve your network
to keep IT disasters at bay”
Our IT Solutions, allows you to outsource four primary
job responsibilities of your IT department:
- Server management
- Desktop Management
- Consulting for security monitoring and
expansion to
redesign
of the existing
infrastructure
- Low skilled requirements for hands on
assistance with network equipment
MARSER - IT outsource roles 1, 2, and 3 for
unprecedented cost savings and improvement of technical skills
by directly monitoring, managing, updating, and repairing your
network.
1. Server Service Plan: Windows Servers, SQL
Servers, Exchange Servers, and Web Servers – monitored
and managed 24/7/365. Extensive Preventative Maintenance Services
for Servers designed to eliminate 95% of Server errors before
they happen. This service plan also eliminates the high-end,
highly skilled technical employees required to monitor and
maintain your current server infrastructure.
2. Desktop Service Plan: Windows XP, Windows 2000, Windows
98 – Help Desk services to resolve issues AND preventative
maintenance services designed to eliminate 95% of system errors
before they happen.
3. Consulting Service Plan: This is a pay only as you need
us service. We regularly provide extensive Vulnerability Reports
detailing security risks that are present in your network.
We will also remain personally involved with the structure
and design of your network so we can quickly make recommendations
for Adds, Moves, Changes to minimize any negative impact of
such modifications on your existing network. By impact we mean
identifying any incompatibility with existing infrastructures – training
impact on staff – assisting in acquiring the best pricing
for the new hardware/software purchases – if such purchases
are required.
4. Low Skilled requirements: We recommend that you identify
one individual to act as the ‘hands on’ assistant
at the clinic. This person will perform all duties in which
physical contact with a local hardware device is required.
Their Primary duties are as follows:
- Changing backup tapes
- Fixing printer and scanner issues
- Ensuring staff is physically
connected to the network/Internet
- Managing 3rd-Party Vendor
hardware 'break-fix' issues; i.e.,
call the vendor and
coordinate their arrival for repair services.
- Physically installing
new equipment and connecting it to the network
SUMMARY: Our IT outsourcing model allows for you to maintain
low cost, hands-on, personnel on your staff and outsource the
higher-cost, high-end skill requirements of IT engineers.
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